Before performing the following steps be sure to log out of DigitalChalk by clicking the Sign Out link located in the upper right-hand corner of the DigitalChalk screen. Once you have successfully cleared the cache be sure to close the browser and then reopen a new session of the browser before logging back into DigitalChalk.

Click Here for an online guide with additional screenshots
Click Here for IPad Safari directions

Internet Explorer 9 and 10:

  • Click gear tools icon on the top right
  • Click "Internet Options" button
  • On the General tab, in the "browsing history" section, click "Delete" button
    • be sure to select the Temporary Internet Files and Cookies options
    • deselect any of the other options
  • Click OK
  • Click OK again

Internet Explorer 7 and 8:
  • Click "Tools" menu
  • Click "Internet Options" button
  • Click "Delete" button on the General tab, in the Browsing history section
    • be sure to select the Temporary Internet Files and Cookies options
    • deselect any of the other options
  • Click "Delete"
  • Click "OK"

Firefox 3.5 and above:
  • Click "Tools" menu
  • Click "Clear Recent History"
  • beside "Time range to clear", click "Everything"
  • Click "Clear Now"

Firefox 1.5 / 2.0 / 3.0:

  • Click "Tools" menu
  • Click "Options"
  • Click “Privacy Tab”
  • Click “Settings” in the Private Data section
  • Select what you would like to have cleared
  • Click “OK”
  • Click "Clear Now"

Firefox MAC:
  • Click the Firefox menu and select Preferences
  • Click the Advanced icon and click the Network tab
  • Click Clear Now under the Cache section
  • Click the X in the top left corner to close the Advanced window
  • Exit and re-launch the browser

Safari for Mac OSX:
  • Click the Safari menu
  • Click "Empty Cache"
  • Click “Empty”

Safari for Windows:
  • Click the “Edit” menu
  • Click "Empty Cache"
  • Click “Empty”


Google Chrome for Windows:

  • Click the Chrome settings menu on the browser toolbar
  • Select Tools
  • Select Clear browsing data
  • In the dialog that appears, select the checkboxes for the types of information that you want to remove (Delete cookies and other site and plug-in data)
  • Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything
  • Click Clear browsing data


Google Chrome for MAC:

  • Click on Chrome (top left)
  • Click clear Browsing Data
  • In the dialog that appears, select the checkboxes for the types of information that you want to remove (Delete cookies and other site and plug-in data)
  • Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything
  • Click Clear browsing data